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Knowledge Base

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To find a specific article, use KB-article number format (ex. KB-1)

Domain Registration & DNS
1. How do I transfer my site to you? (quick steps) (viewed 119 times)
2. Can I change my domain name? (viewed 116 times)
3. Can you register .us, .biz, .cn, .info, .name etc domains? (viewed 120 times)
4. How can I get my DNS settings changed (MX record, A record, C NAME)? (viewed 105 times)
5. How do I renew my domain registered through your company? (viewed 101 times)
6. I registered my own domain. What name servers should I use? (viewed 125 times)
7. My domain is registered via another registrar. Can I transfer it to you? In most cases, yes. While it's not absolutely necessary to have your domain registered through us (you can simply set the DNS settings for your domain to our name servers via your existing registrar and have your domain resolve to your account on our servers) some customers prefer the convenience of having us administer their domain as well as host their website. (viewed 120 times)
8. What is domain parking? (viewed 331 times)
9. What is domain pointing? (viewed 87 times)
10. Your company registered my domain name, how will I know when to renew? (viewed 436 times)
11. How can I visit my site before propagation? (viewed 102 times)
12. How do I transfer my domain name over? (viewed 99 times)
13. How long does it take before my domain is working? (viewed 103 times)
14. How long does it take before my domain name is active? (viewed 125 times)
15. My domain is with another registrar, how do I transfer my domain to a better registrar? (viewed 100 times)
16. What are Domain Pointers? (viewed 100 times)
17. What are your Primary and Secondary DNS numbers? (viewed 101 times)
18. What is a NIC handle? (viewed 100 times)
19. What is domain propagation? (viewed 92 times)
20. Where should I register my domain name? (viewed 124 times)
21. Who is InterNIC? (viewed 101 times)
22. Who owns the domain name if I purchased it through you? (viewed 97 times)
23. Why can't I create sub-domains? (viewed 123 times)
24. Will I be able to access my domain name with or without the 'www.'? (viewed 114 times)
25. Do you support all domain names extensions (.uk .au)? (viewed 82 times)

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